Operations & Administration Team Manager (Hybrid) - Bali, Indonesia

Join PSG Global Solutions, a leading provider of business process outsourcing and administrative support services, as our Operations & Administration Team Manager in the vibrant and dynamic setting of Bali, Indonesia. This is a unique opportunity to lead a team that ensures the smooth operation of our administrative functions, from managing office supplies to coordinating with clients and vendors. You'll be working in a hybrid model, balancing office and remote tasks to optimize efficiency and productivity.

As the Operations & Administration Team Manager, your mission is to streamline our administrative processes, ensuring that our clients receive the highest level of support. You'll be part of a team that handles everything from office logistics to client communications, using tools like Microsoft Office Suite, Google Workspace, and specialized ERP systems. With your leadership, we'll maintain our reputation as a reliable and efficient partner in the business process outsourcing industry.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Lead and manage a team of 5-7 administrative staff, ensuring they are trained and motivated to deliver exceptional service.
• Oversee daily office operations, including office supplies, facilities, and equipment maintenance.
• Coordinate with clients and vendors to ensure timely delivery of administrative services.
• Develop and implement administrative policies and procedures to enhance efficiency and compliance.
• Monitor and report on team performance, identifying areas for improvement and implementing corrective actions.
• Ensure compliance with company policies, industry regulations, and legal requirements.
• Collaborate with other departments to align administrative support with overall business objectives.
• Stay updated on industry trends and best practices in business process outsourcing and administrative support.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Office Management, or a related field.
• Minimum of 5 years of experience in administrative management, preferably in a business process outsourcing environment.
• Proven track record of successfully leading and managing administrative teams.
• Strong knowledge of Microsoft Office Suite, Google Workspace, and ERP systems.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work in a fast-paced, hybrid environment with a mix of office and remote tasks.
• Certification in project management (e.g., PMP, CAPM) is a plus.
• Fluency in English and Bahasa Indonesia is required.

🛠️ Keahlian

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